FAQ

PotatoPost currently provides brand articles, brand images and post packages. Connect Threads to import old posts, extract your brand style, then generate articles, matching images and multi-image post packages from any topic. Brand short video is available in Beta for Creator and paid plans.

You can. Generic AI is useful for broad tasks. PotatoPost turns brand context, voice rules and content formats into reusable brand data, then keeps articles, visuals and post packages in one workflow.

Brand content is recurring work, and text and image generation have ongoing model costs. A subscription provides monthly capacity, reusable brand data, and continued model and platform maintenance.

Threads import is available first, so existing Threads posts are currently used for brand style extraction. Other brand-data sources and platform support are subject to official announcements.

The Free plan has 15 generation credits per day and resets the next day. Upgrade only when you need predictable monthly capacity, more workspaces or higher generation tiers; you do not need to prepay for capacity you are not using.

We process the social content you authorize, brand assets you upload, content descriptions and generated content to provide brand-style and content-creation services. Under the Privacy Policy, you can request access, correction, deletion or export through support@potatopost.tw.

Threads is the first source for brand-style setup. If you do not have Threads or an import fails, do not keep submitting the same content. Check your account and authorization, retry once, then email support@potatopost.tw with a screenshot if it still fails. Availability of other sources will be announced officially.

It is for teams that need a plan shaped around brand count, team roles, content volume or procurement. We can discuss credits, workspaces, onboarding and support; the final scope is defined in the agreed plan.

Brand short video is available in Beta for Creator and paid plans. You can generate short videos from a text topic, or upload a first frame for image-to-video generation. Plan capacity and limits are subject to the subscription page and official announcements.

Generated content is based on your own brand material and style, built for running your brand's social presence. Sign up to learn about plans and details.